Delivery Information

To ensure your parcel arrives in time for Christmas, make sure you complete your order by:

– December 19 with Ground
– December 21 (1 PM) with 2-Day-Delivery
– Devember 22 (1 PM) with Overnight Delivery

While we remain committed to shipping in a timely manner, our shipping partners may experience delays due to Coronavirus uncertainties and a higher-than-normal volume of packages. Please contact us at customerservice.us@laderach.com if you have any questions.

Upon completion of your order, you should receive a confirmation of the details via email. An additional email will be sent when you order has been fully processed and is ready to ship; this email will include the tracking number for your reference.

DELIVERY WITHIN THE UNITED STATES

  • To ensure the shortest time in transit, we only ship orders Monday – Wednesday.

  • Orders received after Wednesday morning will be fulfilled through the weekend but will not be sent out until Monday

  • Please allow 1-2 days for fulfilment prior to shipping during the off-peak season and 2-3 days for fulfilment prior to shipping during peak season*

  • UPS does not deliver to PO Boxes. Please provide an alternate address

  • During warm weather months, UPS Ground shipping is not available.

  • To ensure the shortest time in transit, we only ship orders Monday – Wednesday.

  • Orders received after Wednesday morning will be fulfilled through the weekend but will not be sent out until Monday

  • Please allow 1-2 days for fulfilment prior to shipping during the off-peak season and 2-3 days for fulfilment prior to shipping during peak season*

  • UPS does not deliver to PO Boxes. Please provide an alternate address

*NOTE: Peak seasons include the weeks prior to Valentine’s Day and Easter Weekend and the two weeks prior to Christmas Day. 

DELIVERY ESTIMATES TIMES BY DELIVERY ZONE

Please allow 2-5 business days for all ground shipping. 

Zone DAYS IN TRANSIT (GROUND) STATE GROUND 2 DAY 1 DAY
2 1-2 business days CT, NJ, DE 10.00 14.00 16.00
3 1-2 business days NY, MA, RI, NH, VT, PA, DC, MD 10.00 14.00 18.00
4 2-3 business days ME, WV, NC, SC, KY, OH, MI 10.00 16.00 28.00
5 3-4 business days GA, AL, TN, IN, WI, IL 12.00 20.00 34.00
6 3-4 business days FL, MS, IA, MN, SD, ND, MO, KS, NE, LA, AR, OK 14.00 24.00 36.00
7 4-5 business days TX, CO, WY, NM 14.00 26.00 40.00
8 5 business days MT,  ID, UT, AZ, NV, CA, OR, WA 16.00 28.00 44.00
44 N/A PR N/A 32.00 46.00
45 N/A HI N/A 33.00 38.00
46 N/A AK N/A 36.00 55.00
Zone DAYS IN TRANSIT (GROUND) STATE 2 DAY 1 DAY
2 1-2 business days CT, NJ, DE 14.00 16.00
3 1-2 business days NY, MA, RI, NH, VT, PA, DC, MD 14.00 18.00
4 2-3 business days ME, WV, NC, SC, KY, OH, MI 16.00 28.00
5 3-4 business days GA, AL, TN, IN, WI, IL 20.00 34.00
6 3-4 business days FL, MS, IA, MN, SD, ND, MO, KS, NE, LA, AR, OK 24.00 36.00
7 4-5 business days TX, CO, WY, NM 26.00 40.00
8 5 business days MT,  ID, UT, AZ, NV, CA, OR, WA 28.00 44.00
44 N/A PR 32.00 46.00
45 N/A HI 33.00 38.00
46 N/A AK 36.00 55.00

NOTE: these timelines reflect off-season approximations. During Peak/Holiday Seasons please add a minimum of one business day to the timeline. To protect the quality of your chocolate, we may hold your package for shipping until the following Monday to ensure minimal time held in transit with UPS. 

ORDER EDITS AFTER SUBMISSION

Unfortunately, we cannot adjust any orders once they are submitted. If you require a change, please reach out to customer service (customerservice.us@laderach.com) and they can assist.

PRODUCT INTEGRITY

The maximum weight of deliveries within the US 11.02 lb. We will make every effort to package your items with adequate cooling and padding materials. However please note due to the nature of shipping from time-to-time, damages may occur.  

WARM WEATHER SHIPPING AND HANDLING

An additional handling fee is added during the warmer month because we add extra cooling materials to your order to ensure that we deliver the best quality product possible to you. During warm weather months we do not recommend selecting UPS Ground shipping, as the time in transit is too long. While we will pack additional cooling materials in your shipment, we cannot guarantee the quality of our products will be maintained. We recommend selecting a minimum of a Second Day Air shipping speed when the temperature exceeds 75°F and Next Day Air shipping speed when the temperature exceed 95°F. 

PAYMENT

Payment is due immediately upon receipt of the order. 

Pure Grand Cru Chocolate

Tablet Grand Cru Madagascar 64%

A real explosion of flavour, with citrus notes, red berries, honey and typical Madagascan cocoa.

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The pure taste in detail

This Grand Cru chocolate tablet made exclusively with cocoa from Madagascar and has a cocoa content of 64%. It has a deep brown colour and a silky sheen. Its fruity aroma of fresh limes and light, savory sweetness with a bright, pleasant bitterness lend this chocolate an alluring character. On the tongue, the chocolate releases a bouquet of flavours including citrus fruits, red berries, honey, and delicately roasted island cocoa. Rounded out by its extremely fine texture, the Grand Cru Madagascar 64% chocolate tablet is truly a delight.

Pure Milk Chocolate

Tablet Milk

A strong cocoa flavour with the taste of fresh Swiss milk, light caramel and a hint of vanilla.

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The pure taste in detail

A warm, reddish-brown colour, this milk chocolate’s rich scent, fine texture and lasting finish makes it truly a delight. The prominent flavour of selected, lightly roasted cocoa beans is supported by a harmonious composition of fresh Swiss milk, delicate caramel, and a subtle note of vanilla. The combination of these high-quality ingredients is the secret behind our creamy, classic Läderach milk chocolate.

Pure White Chocolate

Tablet White

A combination of fresh Swiss milk and cream with delicious vanilla and a touch of caramel.

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The pure taste in detail

This creamy white chocolate is characterised by its ivory colour and delicate aromas of milk, cream, and vanilla. The high proportion of top-quality Swiss milk and creamy cocoa butter harmonise together to create a subtle sweetness. It has a soft, velvety mouthfeel, a well-rounded note of vanilla, and a hint of caramel in the finish.

Pure Blond Chocolate

Tablet Blond Caramel

A rich and nutty caramel aroma and flavour.

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The pure taste in detail

The tablet Blond Caramel has a unique golden colour and a glossy sheen that make it stand out. The chocolate features rich, nutty aromas of caramel and toffee, making it popular with chocolate lovers of all ages. It is characterized by its smooth, glossy surface, velvety, melt-in-your-mouth texture, and lingering toasted sugar finish.

Pure Grand Cru Chocolate

Tablet Grand Cru Ecuador 70%

A bouquet of cocoa, black tea, hibiscus and rose – a truly unique experience.

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The pure taste in detail

This Grand Cru Ecuador chocolate bar is made exclusively with cocoa from northern Ecuador and contains 70% cocoa. With a rich, dark brown colour and a glossy sheen, the chocolate is characterised by a luscious, floral bouquet paired with a mild sweetness, toasty notes, and the unmistakable flavour of natural vanilla. The nuances of earthy cocoa, black tea, hibiscus, and rose are sure to delight your taste-buds. The chocolate initially has a smooth, velvety mouthfeel, coupled with a lasting chocolatey finish that lingers deliciously on the palate.

Pure Grand Cru Chocolate

Tablet Grand Cru Trinidad 80%

A truly tantalising and balanced blend of tobacco notes, red berries and flowery flavours.

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The pure taste in detail

The cocoa used in this Grand Cru chocolate tablet comes exclusively from Trinidad. With 80% cocoa, it has the highest proportion of cocoa and is the darkest chocolate in our line of chocolate tablets. It has a full-bodied, deeply-roasted cocoa flavour and a dark brown colour. This “tropical” variety features rich roasted aromas and notes of tobacco that are balanced out by a hint of red berries and complex fruity and floral nuances. The chocolate tablet is rounded out by a pleasant, drier finish.